Overview #
Welcome to the Papercare help section. This guide explains how to use the My Email Composer feature. My Email Composer helps you create professional emails for client communication, registrations, and HMRC-related services by answering a few simple questions.
Step 1: Open My Email Composer #
From the left navigation panel in the Firm Dashboard or Client Dashboard, click on “My Email Composer.”
This will open the My Email Composer page.
Step 2: Select an Email Category #
On the left side of the page, you will find different email categories grouped under the following sections.
Client Communication
Requesting Documents
Reminder for Documents
Intimation of Submission
Queries for Missing Information
Requesting Client Approval
Client Onboarding Email
Registrations and HMRC
Business and Company Registration
Sector Specific or Activity Based Registration
Employment and Staff Related Registration
Other HMRC Services
Click on the category that matches the type of email you want to create.
Step 3: Select an Email Task #
After selecting a category, the available AI-guided email tasks will be displayed on the right side of the page.
Review the available tasks and choose the one that best matches your requirement.
Step 4: Click Compose #
Click the Compose button next to the selected email task.
Step 5: Answer the Questions #
My Email Composer will ask you a series of questions based on the selected email task.
Provide the requested information for each question and continue until all questions have been answered.
Step 6: Generate the Email #
After you complete all the questions, My Email Composer will generate a professional email based on your responses.
Review the generated email before sending it to your client.
If you have any further questions or need additional assistance, please contact our support team